frequently asked questions
Do I need an appointment?
Yes, So that we can give each bride our undivided attention. If available, we will accommodate walk-ins.
How do I prepare for my appointment?
Take some time to look through magazines and websites so you have a general idea of what you prefer in a wedding dress. This will help us get started in the selection process, although your stylist may also have some recommendations that you will love. It is helpful to bring undergarments of similar styles that you will wear on your wedding day, including strapless bras and those magic spanx! Also bring heels of a height that you will wear for your wedding so you can get the complete picture when dress shopping.
How many people can I bring to my appointment?
Our seating area for each bride can comfortably fit about 3-4 people. Larger groups can snuggle, but our motto is "less is more." If you would like to have over 4 people and a more private viewing of our gowns, please look into our "platinum appointment"
How far in advance should I order my dress?
It takes anywhere from 4-6 months to order a wedding dress and about 2 months for gown alterations. So we like to have at least 8 months to work with. If you're in a time crunch, give us a call and we can talk you through some alternative options.
How long does an appointment last?
We reserve an hour and a half for each bride during all normal appointments. That's more than enough time to try on lots and lots of our gorgeous gowns!
What is the price range of your gowns?
Our gorgeous bridal gowns range in price from $1000 to $3500. We do our best to have a wide selection to make every bridal budget happy.
What is "bridal size"?
In the bridal world, we order gowns based on our designers' size charts. Bridal gowns tend to run smaller than street size clothing. For example, a bridal size 10 would fit someone who is around a street size 6/8. The sample gowns in our store are usually bridal size 8's, 10's, and 12's, but we do carry some "plus size" gowns in the showroom. All bridal desingers carry from sizes 0-28.
What's a "Sample Sale"?
A sample sale is when we sell our sample gowns right off the floor at a discounted price, anywhere from 30%-70% off. The gowns have been tried on before so they are not brand new, but they're in great condition and incredibly discounted!
What's a "Trunk Show"?
A trunk show is when we host a designer's full collection - oftentimes with a discount. This is a special time because it gives our brides a chance to view gowns that are not always carried in our shop and possibly even meet the designer! You will want to book your appointment in advance as this is a very popular time. Check our events page for updates!
What happens if I'm early or late for my appointment?
In order to preserve each bride's unique experience, we try to keep the boutique as quiet and private as possible. As much as we would love to accommodate our brides early for their appointments (and we're glad you're so excited to see us!), we kindly ask that you plan to arrive right at your appointment time. Brides that are running at tad bit late should simply be mindful that the appointments are an hour and a half. We'll see as much as we can with the time remaining in your appointment when you get here.
How do I pay for my dress?
We accept cash and credit cards. We require a 100% non-refundable payment due upon the signing of your bridal contract. Dresses sold "off the rack" (samples) and all accessories must be paid for in full. We do offer layaway and payment plans.
Do you offer refunds or cancellations?
All sales are final. We do not accept returns and/or refunds for any reason; this includes the 100% payment if a bride decides not to pursue the dress, wedding, and/or dissolve the contract.
Will I need alterations?
We like to order the dress as close to your current size as possible, but all bridal gowns need alterations to give it a perfect fit for your wedding day. We recommend allowing starting your alterations 2 months prior to the wedding date, so make sure to add this time onto the 4-6 months for gown production.